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Skills Workshops for Purchasing Excellence 2002-2003
Contract Management

Making Contracts Deliver (MCD)

The management of a supplier contract is often segmented into different parts of the process each of which may be the responsibility of different function within the organization. This lack of focus can result in contracts which fall short of business expectations which fail to deliver satisfactory outcomes for all parties. This workshop seeks to provide a comprehensive and connected contract management process which brings together the three elements of initiation, specification and implementation.

Target Participants
This highly practical workshop is designed for anyone who has responsibility for managing supply contracts, contractors and sub-contractors including Engineers, Purchasing professionals, Project Managers and Operations personnel. The programme presents effective approaches, strategies, tools and techniques using case studies together with the experiences of participants themselves

Deliverables

  • understand the business drivers of effective contract management
  • know the different types of contract relationship and behavior
  • use controls from the contract and build more of your own
  • work as a commercial partner with contractors
  • understand and be able to use soft and hard dimensions for contract completion
  • use performance matrices to measure service quality and effective value creation/cost management
  • take a pro-active and effective approach to variations, claims and close-out

    Content
  • trends in Supplier Relationship Management
  • the significance of pre and post contract and the Influence Swing company/supplier
  • establishing the process and managing the process
  • the business environment and risk management
  • managing meetings using DeBono's 'Thinking Caps'
  • the contractual foundation
  • logging performance levers and controls
  • dispute resolution and influencing the outcome
  • termination and contract closure
  • applying the learning in the workplace
  • conducting SWOT and Force Field analysis to establish your plan

    Format

    The content of this intermediate level workshop includes evening case-work, knowledge delivery, case studies, learning consolidation exercises and tutor post-course feedback for development and application in the workplace. Participants are invited to bring examples of their own contracts to the workshop for learning application and discussion purposes.
    The following format options are available for delivery of the above programme:

    i. 2 day live workshop
    ii. 5 x 2 hour live video conference modules plus assignments

    The recommended maximum number of participants is 15.
    This programme can be facilitated in English, Putonghua, Cantonese and Japanese

























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